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Describe the problem in your own words. You don't need to know the error's name or the technical term.

Try: "no sound", "microphone not listed", "won't open"

Common right now:No sound at all·Latency when recording·Plug-in not found·Signing in from a new computer

System requirements

Operating system, memory, disk and audio — in the browser and in the desktop app.

What we are asked most, ordered by when it comes up.

Every panel, button and setting — explained, and searchable.

When nothing else helped. A person answers, not a form.

Common topics

I hear nothingSound and devices

There is latency when I sing or playRecording

My microphone is not in the listSound and devices

The studio won't open after an updateInstallation

A plug-in I own isn't foundPlug-ins

Move my access to another computerAccount and access

Where did my project file go?Projects and files

My export is quieter than other songsExport

Or by the problem

Download and installUpdating safelyUninstalling cleanly

Choosing an output deviceAudio interfaces and driversNo sound

Levels and monitoringLatency and buffer sizeTakes lane

Where files are savedAutosave and versionsMoving a project

Scanning and foldersA plug-in that crashesSupported formats

Signing inTwo computersSign-in problems

Found a bug?

There is a report button inside the studio that attaches the log for you. A report like that is worth more than a description in words.

Help › Report a problem · Nothing is sent until you press send

You can start right in the browser.

Also runs in the browser · Desktop version: Windows 10/11 · 64-bit · 193 MB